Terms & Conditions
1. Our Products
1.1 Products are subject to availability. If we are unable to supply your chosen item we reserve the right to substitute a product of equivalent value ,quality and colour .
1.2 If we are unable to provide your chosen item or a suitable substitution we will advise you as soon as possible and refund your payment in full within 30 days.
1.3 We may deliver some flowers in bud to increase vase life.
1.4 Wedding packages are priced for best seasonal availability. Wwe will select the flowers for the package, taking into account bridal style & colours.
2. Prices
2.1 Prices listed are valid for a maximum of 14 days after placing your order.
2.2 Prices include VAT at current rates (13.5% and 23%) but exclude delivery charges.
2.3 Wedding flower package prices not available at Bank Holiday periods
3. Orders / Payment
3.1 In order to fulfill your order we require all necessary fields contained within the order form to be completed with the relevant information. By submitting your order and payment details, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the site
3.2 We cannot accept orders from customers who are less than eighteen (18) years of age.
3.3. We recommend you order online using our secure order form or by phone. If using a credit card from outside the Euro zone the currency conversion will be done by the credit card company.
3.4 Your purchase will be deemed to have occurred in Ireland. These Terms and Conditions shall be governed by and construed in accordance with Irish Law and the parties agree to submit to the exclusive jurisdiction of the Irish courts.
4. Delivery
4.1 Delivery charges will be applicable within the specified area. If you request delivery to remote areas which are not normally delivered to you will be advised of any additional charges as soon as possible upon receipt of your Order Form.
4.2 Should a timed delivery be requested we will endeavour to comply with request but cannot be bound in any way to honour such a request.
4.3 For same day delivery we must receive your Order Form by 13:00 (1pm) GMT. We will process orders that are received on Sundays or Public Holidays on the next working day.
We do not deliver on Sundays or public holidays (exception Mother's day). Local Deliveries 🚚 are considered as 5km radius from Bantry Town Centre. Throughout Ireland is 48 hours delivery as a Courier service is used to deliver.
4.4 Where incorrect personal and delivery details have been supplied problems or delays in delivery may result, therefore please ensure that you have included the full address details, of the intended recipient and your daytime telephone number or e-mail address so that we can notify you in the event that any delivery problems occur.
4.5 Whilst we will make every effort to ensure that delivery is made on the requested date you acknowledge that in very rare circumstances delivery on the requested terms will not be possible. In this event you will be given prior notice wherever possible and we shall either make alternative arrangements.
4.6 Where a third party is involved during delivery, such as hospitals, schools, offices, the signature of any person authorised to accept delivery on behalf of the organisation shall be accepted as proof of delivery to your chosen recipient.
4.7 In the instance of there being difficulties in delivering your order to the intended recipient we reserve the right to contact the recipient using the contact details you provide on the order. Should the recipient not be home we will attempt to deliver to a neighbour or post a card through the letterbox informing them that a delivery has been attempted.
4.8 in the instance of us not being able to execute delivery due to missing information, incomplete address, order being refused by recipient, nobody available at address, not being able to find neighbours to accept delivery, we may resend new order minus delivery costs, when delivery becomes possible.
4.9 If redelivery not requested, we may at our discretion refund order value minus delivery costs if original delivery has been attempted
5. Cancellation
5.1 Orders may be amended or cancelled up to 24 hours before the intended delivery date.